Jacksonville Aviation Authority
- Organisation Type:
- 4 Million +
- IATA:
- JAX
- Website:
- www.flyjax.com
- Telephone:
- 001 904 741 2703
- Country:
- United States
Status update: “is attending Routes Americas 2012”
Facts (Overview)
The Jacksonville Aviation Authority owns & manages the Jacksonville Airport System, comprised of Jacksonville International Airport (JAX), Jacksonville Executive at Craig Airport (CRG), Herlong Recreational Airport (HEG) & Cecil Airport (VQQ), and serves the commercial, business & recreational aviation needs of Northeast Florida and Southeast Georgia.
Jacksonville is the largest city in Florida & the largest city in land size in the USA. It is the 3rd most populated city on the East Coast & the 13th most populated in the USA. Nearly 5,000,000 residents are within a 2 hour drive of JAX.
Two major interstate highways connect Jacksonville - I-10 goes from Jacksonville to Santa Monica, California, connecting the Atlantic Ocean to the Pacific Ocean. I-95 travels directly through Jacksonville, connecting the city to Miami to the South & North into Canada.
JAX is a 24-hour operation, without curfews,
There are 2 runways: 7,700 ft. and 10,000 ft.
Total Passengers 2010 – 5.6 million Freight Carriage 2010 – 143,870,671 Two largest carriers: Southwest Airlines and Delta Air Lines
Figures
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- Urban population:
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- Number of Runways:
- Length of main runway (m):
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- Ownership:
- Number of Direct Destinations:
- List of Top 5 airlines:
- Passenger Numbers (mppa):
- Cargo Tonnes (p.a.):
- Number of Serving Airlines:
- Aircraft Parking Stands:
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Contacts
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Barbara Halverstadt
Manager, Aviation Marketing
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Events
Jacksonville International Airport’s Customer Service Recognized as Among the Best in the Industry
Two New Surveys Show JAX Providing World-class Service
JACKSONVILLE, February 22, 2010 - Jacksonville International Airport (JAX) has earned top rankings for providing some of the aviation industry's best customer service and overall passenger satisfaction in 2009, according to two recently released surveys.
In a J.D. Power & Associates study that measures overall airport satisfaction, JAX ranked No. 4 among all U.S. airports with fewer than 10 million annual passengers. Six factors - assessed through 27 specific attributes - are examined as part of the survey to determine overall customer satisfaction. They include: airport accessibility, baggage claim, check-in/baggage check process, terminal facilities, security check, and food and retail services.
In addition, JAX was ranked the 4th best airport in North America in a survey of participating airports by Airports Council International (ACI). The ACI Airport Services Quality (ASQ) passenger survey, a leading industry benchmarking tool, is used by many airports as one of the key performance indicators of an airport's service.
In the same ACI survey, JAX ranked No. 5 in the world among airports with five to 15 million annual passengers.
"Congratulations to the entire JAX team, including Jacksonville Aviation Authority staff, the Transportation Security Administration, airlines and airport vendors," said JAA Chair Deborah Pass-Durham. "2009 continued to be a tough year for airports, and for JAX to maintain such high levels of customer service is truly a source of pride for this region."
The Jacksonville Aviation Authority owns and manages the Jacksonville Airport System, a diversified airport system comprised of Jacksonville International Airport (JAX), Craig Airport (CRG), Herlong Airport (HEG) and Cecil Field (VQQ). JAA serves the city of Jacksonville, Northeast Florida and Southeast Georgia.
- Posted 02/03/2010
- Upcoming Key Routes
- 0
- Underserved Key Routes
- 0
- Unserved Key Routes
- 27
