Routes, Head of Hosting & Project Management


Based in our Central Manchester office, the Head of Project Management will lead a team and provide strategic input to the acquisition of suitable host partners in order to assist the Routes business to grow and develop whilst providing effective relationship management of our host partners and customers during the event delivery cycle and on-site at events. You will work closely with the Routes management team and global UBM Operations team to achieve profitable growth, increase customer satisfaction levels and enhance the delivery of customer ROI.

The Head of Project Management sits on the Senior Management Team and is responsible for shaping the future of the Routes business.


  • Directly manage a team of 7 future host managers and project managers
  • Develop a clear host acquisition strategy to deliver on the Routes business’s strategic objectives to grow the portfolio both within and outside of the existing profile
  • Identify, assess, develop and manage any other improvements, new initiatives and new business opportunities for the business, leading to successful commercial efforts
  • Design and implement a host relationship management plan to ensure that ties with our host partner are being grown and strengthened from the point of host acquisition to beyond event delivery
  • Establish strong relationships with global partners across UBM to foster positive working collaborations with local Operations teams
  • Provide a clear vision and inspiration to manage, motivate and develop the team, ensuring strong career development and succession planning
  • Play a key role in the strategic product development of the event brands
  • Work closely with the Head of Commercial on strategic sales planning
  • Have sufficient credibility and gravitas to become one of Routes industry spokespeople out in the industry (press conferences etc)
  • Monitor and report on industry trends and incorporate knowledge of the industry to ensure that products are being continuously improved
  • Support the Director, Routes on budgets and budgeted targets through effective financial management and deliver accurate and effective budget/quarterly forecasts


  • In-depth knowledge and experience of reporting, budgeting, and forecasting.
  • Experience of analysing and interpreting data to formulate accurate projections and identify business trends.
  • The ability to develop the Hosting & Project Management team through coaching and mentoring.
  • Experience of developing and implementing appropriate policies and procedures to ensure project management and host acquisition efficiencies are maximised
  • Proven collaborative skills with both internal stakeholders and external partners and the ability to work with colleagues based overseas
  • Ability to work autonomously as well as a strong team player.
  • Self-motivated, tenacious, and driven
  • A natural leader who can manage across Routes and UBM
  • Ability to travel abroad on a regular basis

Routes is part of UBM, a global events-led marketing communications business connecting buyers and sellers. Routes serves the global route development industry, uniting decision makers from the world’s airlines, airports, tourist authorities, other stakeholders and suppliers to negotiate air service through market-leading and award-winning events 6 times a year, and a digital platform.

Routes is a complex and global business and the role will require someone with experience of operating in an international business environment. 

Because of the significant economic and social impact that can be achieved by a city/airport through hosting a Routes event from having the world’s air service decision-making community visit their destination and market, Routes events are based on a peripatetic, hosted model, where airports/cities bid to host in a competitive process.

To apply for this exciting opportunity, please submit a cover note including details of the position you are applying for and your CV to

Why work for UBM?

Because UBM works for you. As an employee of UBM you will have access to a positive company culture, flexible working hours, travel season loans, cycle2work programmes, child care and eye care vouchers, volunteer days, money purchased pensions and a commitment from us that we will invest in developing your talent.

 We are an equal opportunities employer committed to building a diverse and inclusive culture.  We actively welcome applications from suitably qualified and eligible candidates from minority ethnic backgrounds and LGBT communities as they are currently underrepresented at application stage.

To apply for this exciting opportunity, please submit a cover note including details of the position you are applying for and your CV to

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