Greater Toronto Airports Authority, Manager, Slot & Capacity Allocation

Position Summary

Reporting to the Associate Director, Air Service Development this position is responsible for managing a highly skilled team and ensuring the effective allocation of terminal facilities and services in order to facilitate the attainment of the GTAA’s overall business objectives.  

Job Description
  • Managing the airport slot allocation process to maximize use of airport facilities while meeting or exceeding customer requirements, and ensuring compliance with the IATA Worldwide Scheduling Guidelines
  • Maintain a view of the long term facility requirements to meet the growing needs of Toronto Pearson
  • Work collaboratively with other members of the GTAA  to achieve our growth strategy
  • Negotiation of air carrier requested slot times on behalf of the GTAA in a team oriented spirit.
  • Liaise with members of Airport Coordination Canada Limited (ACCL), air carrier representatives and possible other airport representatives on formal GTAA business matters.
  • Development and cultivation of airport key stakeholder relationships, along with providing guidance and insight on current industry landscape when required.
  • Oversight of production of demand estimates for various airport facilities and government agencies
  • Oversight and coordination of the application process for the new carrier entrant program
  • Oversight of on-time performance monitoring and developing rectification measures in collaboration with airlines
  • Monitoring changes to the rule development and maintenance for Airport Operational Database (AODB) and other Airport Operational Systems.
  • Management of the restricted hour exemption approval and tracking process in order to comply with Transport Canada approved budgets.
  • Participate in providing regular traffic profiling, industry insight and guidance on annual traffic forecast.
  • Oversight of ad hoc analyses that include (but not limited to): robust modeling of stand / gate plans, check-in counters, and governmental agency capacities, while providing recommendations on optimization and working with internal stakeholders on identifying areas of opportunities or improvement.
  • Represent Slots and Capacity Allocation at various projects associated with airport’s new resource management system (RMS).
  • Other duties as assigned
Job Requirements


  • Post-secondary degree or diploma in Aviation Management or a related field
  • Minimum least five to ten years of progressive work experience in airline business and/or airport planning and/or operations is required.
  • Industry related experience in aviation or transportation preferred
  • Demonstrated experience as a People Leader in a matrix organization: direct report or cross-functional experience preferred
  • Experience working within a unionized environment is a definite asset
  • Valid Ontario Driver’s License
  • Must be able to obtain and retain a Transportation Security Clearance

Knowledge, Skills and Abilities:

  • An in depth knowledge of airline route network planning, airline scheduling and IATA’s Worldwide Scheduling guidelines.
  • Strong decision making skills and the ability to act independently as well as within a team environment.
  • A profound understanding of data analysis and processing flows at airport facilities.
  • A keen insight into continuous improvement for current processes and analytical procedures.
  • Demonstrated management skills, particularly in the areas of coaching, administration, conflict resolution, delegating work to direct reports and tracking progress / performance.
  • Robust knowledge of aviation industry trends and as well as an understanding of terminal facility allocation, including gates, check-in counters and governmental agency services
  • Strong relationship building skills, working with internal and external clients and partners
  • Excellent written and verbal communication / presentation skills, and effective negotiating skills
  • Strong multitasking ability, with effective organizational and time management skills
  • Proficient computer user, with advanced knowledge of spreadsheet and MS Office applications
Additional Details

We offer a fast-paced, stimulating environment along with an attractive salary/benefit package commensurate with experience. Please forward your résumé to Careerport at the following link:

About the GTAA

MAKE A DIFFERENCE AND CONNECT THE WORLD – Toronto Pearson is Canada’s leading global hub airport. Help to drive our vision to become the best airport in the world. Together, we will demonstrate that our passengers are our passion, by showing respect, integrity and delivering innovative products and services. 

The GTAA is committed to Employment Equity and maintaining a diverse workforce. We ensure that our recruitment practices are supportive of this commitment.

Routes, Head of Hosting & Project Management


Based in our Central Manchester office, the Head of Project Management will lead a team and provide strategic input to the acquisition of suitable host partners in order to assist the Routes business to grow and develop whilst providing effective relationship management of our host partners and customers during the event delivery cycle and on-site at events. You will work closely with the Routes management team and global UBM Operations team to achieve profitable growth, increase customer satisfaction levels and enhance the delivery of customer ROI.

The Head of Project Management sits on the Senior Management Team and is responsible for shaping the future of the Routes business.


  • Directly manage a team of 7 future host managers and project managers
  • Develop a clear host acquisition strategy to deliver on the Routes business’s strategic objectives to grow the portfolio both within and outside of the existing profile
  • Identify, assess, develop and manage any other improvements, new initiatives and new business opportunities for the business, leading to successful commercial efforts
  • Design and implement a host relationship management plan to ensure that ties with our host partner are being grown and strengthened from the point of host acquisition to beyond event delivery
  • Establish strong relationships with global partners across UBM to foster positive working collaborations with local Operations teams
  • Provide a clear vision and inspiration to manage, motivate and develop the team, ensuring strong career development and succession planning
  • Play a key role in the strategic product development of the event brands
  • Work closely with the Head of Commercial on strategic sales planning
  • Have sufficient credibility and gravitas to become one of Routes industry spokespeople out in the industry (press conferences etc)
  • Monitor and report on industry trends and incorporate knowledge of the industry to ensure that products are being continuously improved
  • Support the Director, Routes on budgets and budgeted targets through effective financial management and deliver accurate and effective budget/quarterly forecasts


  • In-depth knowledge and experience of reporting, budgeting, and forecasting.
  • Experience of analysing and interpreting data to formulate accurate projections and identify business trends.
  • The ability to develop the Hosting & Project Management team through coaching and mentoring.
  • Experience of developing and implementing appropriate policies and procedures to ensure project management and host acquisition efficiencies are maximised
  • Proven collaborative skills with both internal stakeholders and external partners and the ability to work with colleagues based overseas
  • Ability to work autonomously as well as a strong team player.
  • Self-motivated, tenacious, and driven
  • A natural leader who can manage across Routes and UBM
  • Ability to travel abroad on a regular basis

Routes is part of UBM, a global events-led marketing communications business connecting buyers and sellers. Routes serves the global route development industry, uniting decision makers from the world’s airlines, airports, tourist authorities, other stakeholders and suppliers to negotiate air service through market-leading and award-winning events 6 times a year, and a digital platform.

Routes is a complex and global business and the role will require someone with experience of operating in an international business environment. 

Because of the significant economic and social impact that can be achieved by a city/airport through hosting a Routes event from having the world’s air service decision-making community visit their destination and market, Routes events are based on a peripatetic, hosted model, where airports/cities bid to host in a competitive process.

To apply for this exciting opportunity, please submit a cover note including details of the position you are applying for and your CV to

Application closing date: 15th of January, 2016

Why work for UBM?

Because UBM works for you. As an employee of UBM you will have access to a positive company culture, flexible working hours, travel season loans, cycle2work programmes, child care and eye care vouchers, volunteer days, money purchased pensions and a commitment from us that we will invest in developing your talent.

 We are an equal opportunities employer committed to building a diverse and inclusive culture.  We actively welcome applications from suitably qualified and eligible candidates from minority ethnic backgrounds and LGBT communities as they are currently underrepresented at application stage.

To apply for this exciting opportunity, please submit a cover note including details of the position you are applying for and your CV to

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