Routes Reconnected

Bringing together the global route development community to stimulate recovery

Virtual
30 November - 4 December 2020

Frequently Asked Questions

The Routes team has put together some FAQs to provide you with more information about our brand-new virtual event. If you have any further questions, please don't hesitate to contact us.

What is Routes Reconnected?

Routes Reconnected is a brand-new virtual event designed to bring the global route development to stimulate recovery and support the re-establishment of air services across the world, following the devastating effects of the COVID-19 pandemic on the industry.

Why is Routes Reconnected taking place?

Driven by demand from the route development community, we understand that there is still a need to discuss, negotiate and work together to overcome what has, and continues to be, one of the most challenging periods that the industry has ever faced.
By launching Routes Reconnected, we will provide a virtual forum that will support all our global partners in collaborating and navigating a new era of partnerships. Read more about how Routes Reconnected will be critical in stimulating the industry’s recovery.

Why has the event been changed from a hybrid event to a purely virtual format?

We initially launched Routes Reconnected, as our first global event since the onset of the pandemic, to support the community in connecting and collaborating, as we enter the most critical period for aviation in living memory.

We have been monitoring global travel restrictions and government guidelines whilst planning for the event, working closely with colleagues in our Amsterdam office. Following the recent announcement from the Netherlands government, and after careful consideration, we took the decision to make Routes Reconnected a purely virtual event. Read the full statement about the change in format of the event.

When will the event take place?

Routes Reconnected will take place from Monday 30 November – Friday 04 December 2020. View the full event programme for further details about meetings, on-demand, and conference sessions as well as networking opportunities that will be available across the five days.

How will Routes Reconnected work?

Facilitated through our bespoke virtual platform, 30 November, 3-4 December, will include virtual meetings, CEO interviews, airline briefings, and speed networking sessions. Our on-demand content and an intuitive digital platform will allow delegates to connect with their peers and build diaries wherever they are in the world. The virtual event platform for Routes Reconnected is now open.

How do I register for Routes Reconnected?

Click here to Register and Login (or create an account if you are not already a Routesonline member). Once you have logged in, select what type of delegate you wish to register as. If you are an airport, tourism authority, or economic development agency, you will be presented with two options:

  • Full Access Virtual Platform: Up to 10 virtual meetings and virtual networking opportunities, plus conference access.
  • Conference Access: Full conference programme including airline briefings.

How do I use the virtual platform?

The event will be hosted on a sophisticated, user-friendly platform which will be the central hub for all information, on-demand content, and meetings during the event.

If you have already registered for the event, you will receive a confirmation email with a link to the system and your unique Personal Registration Code (PRC).  You can log-in and begin scheduling meetings, bookmarking conference sessions, and planning a diary that aligns with your business objectives from Monday 2 November. Access the virtual event platform

View the full guide to find out how to make connections, request meetings, and organise your calendar.

How do I request meetings for Routes Reconnected?

Please select an attendance option that includes meetings when you register online. One month ahead of the event, you will gain access to the digital event platform where you will be able to request and schedule up to ten virtual meetings with your industry partners.

When you request meetings with your airline partners, please submit your request to the organisation's lead contact. The designated lead contact will be responsible for coordinating the organisation's diary for the event. 

You will also be able to input conference sessions into your diary, building a calendar that meets your business objectives for the event. Find out more about requesting meetings.

How can I prepare for meetings at Routes Reconnected?

The content of your business proposals to support your recovery plans has never been more important. Route Exchange is the world’s largest online community and provides airports and destinations with exclusive access to airline requirements and key information that will help you research your industry partners ahead of the event. Learn more about Route Exchange.


If you have any further questions about Routes Reconnected, please do not hesitate to contact the Routes team.

Contact the Routes team Download the brochure