Routes World 2025

Hong Kong
24 – 26 September 2025

Uniting the global route development community

Routes World 2025 will bring together airline, airport, and destination decision-makers in Hong Kong to define the world’s route networks.

Register Now About the Host

Taking place at a world-class venue

Opened in 2005, AsiaWorld-Expo has emerged as one of the world’s leading EXPOtainment venues.

Register Now Find out more

Meetings

Our new Meeting and App System combines the concierge service you love, with a more transparent, intelligent and flexible platform.

For over two years, we have been working to develop a meeting and networking platform that better serves our community's needs. Our main priorities were offering more networking opportunities ahead of the event, greater flexibility and transparency with schedules, and continuing to deliver the highest meeting fulfilment rates for any route development event.

What are the benefits of the new system?

One Platform

One centralised system

From requesting meetings to viewing the event transfers, there is now one centralised platform for all your event needs.

Manage
Manage your availability

Decide when you are available to take meetings and have greater visibility of when your key targets are available.

Diary
Sync and export your diary

You can now sync your meetings to several email platforms and export them to Excel. You can also export contacts who you connected with.

Connections
Make even more connections

You can now show interest, connect and instant message other delegates at the event – giving you even more networking possibilities.


Swedavia Airports 250x167

The Routes World Meeting System and App is sponsored by Swedavia Airports

View profile


Getting Started


How can I access the Meeting and App System?

You will be able to access the new Meeting and App System on the date applicable to your registration type and the meetings package you choose upon registration.

When the system opens you will receive an email from noreply@app.routesonline.com to provide you with access to the system.

The new Meeting and App System is available on HTML, Apple and Android devices.

View the Meeting Request System Help Centre

Access schedule for Routes World 2025

Priority access:

Hosted Networking Stands

Airlines

30 June    
Advanced access: 

Sponsors
Remaining exhibitors (including supplier exhibitors who can make up to 5 airport requests)

Routes 360 members

14 July
Meeting access:

Airport meeting delegates

Tourism meeting delegates

21 July
General access:

Supplier delegates (including ACMIs)

No meetings delegates

15 Sep

✉️ Speak to the team: If you have any questions, please contact: scheduler@routesonline.com

Updating your profile

Navigate to your profile from the homepage to update the information other delegates will see when responding to your meeting requests.

What to include in your summary

Information about your role and what you are responsible for
Information about your company
What you are hoping to achieve at the event

View the Help Centre

Managing your availability

One of the key features delegates wanted from a new system was the ability to manage their availability – this is now possible! 

Define your meeting availability

Go to Manage My Availability on the left sidebar of the My Profile
Select Edit Availability and click on the pencil icon next to the event day you would like to define the times you are available 
Choose the time you won’t be available and press save

💡Top tip: Delegates won’t be able to request meetings with you during times you have set as unavailable. Maximise your diary availability to maximise your meeting opportunities

Managing meetings


Submitting meeting requests

To submit meeting requests with organisations, you should request these on an individual delegate profile level. You can navigate to the attendee list on the homepage sidebar or type their name or company name into the search bar at the top of the screen.

View the Help Centre

Responding to requests

The new system will provide a complete overview of all your meetings at a Routes event. Navigate to My Schedule to view your inbound and outbound requests in one place. You will see a variety of options below each of your meeting requests.

View the Help Centre

💡Top tip: Add a personal message to give context to your meeting request e.g. Following our last meeting at Routes, we have developed a new incentive strategy - it would be great to discuss this at the event.

✅ Accept
If the meeting request and time work for you
ℹ️ Chat
If you need more information about the meeting from the delegates themselves
📋Reschedule          
If you want to suggest a different time to meet at the event
❌ Decline
You can add the appropriate team member who should be present in the meeting by clicking on the request and then declining. Alternatively, if you feel a meeting is not required, you can provide a reason why in the drop-down box

Exporting or syncing your calendar

The new system allows you to sync your diary with your Outlook, Google or Yahoo calendar. You can also export your meetings and connections made in an Excel spreadsheet directly to your device. 

Sync Meetings

How to sync your calendar to your email platform

Navigate to My Schedule
Click Sync to My Calendar
Choose your chosen email provider and log in to your account

Export

How to export your meetings and connections into Excel

Navigate to My Profile
Select Export from the left-hand sidebar
Select your meetings, connections or both to export

Other features


Making connections

Connecting with your industry peers and potential new partners is critical at Routes events. With the new system, you can connect, message and exchange contact information – maximising your networking possibilities at the event and beyond.

View the Help Centre

Adding conference and networking sessions

One schedule for the event in one place. No more switching between the App and Meeting System to plan your complete agenda with our new system. You can easily add conference sessions and networking events to your calendar, whilst having a clear view of your meetings schedule. 

View the Help Centre


Questions?

We are here to answer any questions you may have about the new Meeting and App System. Contact our Digital Solutions team who will be more than happy to help. 

Speak to the team Top 10 tips article