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Hamburg Airport

  • PAX: 173,000,000
  • IATA: HAM
  • ICAO: EDDH

Hamburg Airport once again “Best Regional Airport in Europe”

11th August update:

For the sixth time, Hamburg Airport takes a first prize at the Skytrax World Airport Awards / Second ranked airport in global category

Gold for Hamburg: For the sixth time, Hamburg Airport has won the renowned Skytrax World Airport Award in the “Best Regional Airport Europe” category. Silver and bronze went to two other German airports: Düsseldorf and Cologne/Bonn. Skytrax defines a “Regional Airport” as any airport that primarily offers domestic and intracontinental flights with a few intercontinental services. In the overall ranking of “The World’s Top 100 Airports 2021”, Hamburg Airport again made it into the top 30, achieving 26th place. The Skytrax Award is presented on the basis of independent passenger surveys, reflecting passenger satisfaction.

Alongside the gold medal for “Best Regional Airport in Europe”, Hamburg is also celebrating silver medals in two global categories. Northern Germany’s largest airport took out second place for “The World’s Best Regional Airports 2021”, outranked only by Chubu Centrair International Airport Nagoya (Japan). The result was the same in the category, “Best Airports 2021: 2-5 million passengers”. Hamburg Airport was assigned to the “2-5 million passengers” category for the first time because of the shift in passengers worldwide due to the coronavirus pandemic. In 2019, Hamburg Airport had 17.3 million passengers, followed by 4.56 million in 2020.

Michael Eggenschwiler, Chief Executive Officer at Hamburg Airport, delighted by the the award, said, “The Skytrax World Airport Award is special for two reasons: First, the recipient is chosen by the people who are the focus of all we do – our passengers. Here we see that our efforts are rewarded with a high quality of service, from booking to boarding. Second, this award shows that our passengers trust us even during a pandemic. This is something that our whole aiport team can be especially proud of. We have invested in numerous hygiene measures over the past 15 months. The strong commitment of our staff made this fantastic result possible. I am proud of such a motivated workforce, especially in these difficult times.”

Hamburg Airport was already recognised as a 4-star airport in 2020, based on an independent rating conducted by the Skytrax agency. Skytrax assessed the effectiveness of hygiene and safety measures implemented to deal with Covid-19 on the basis of six criteria.

All the winners of this year’s awards can be found online at www.worldairportawards.com

Airport Press Contact: Department of Communications
Email: presse@ham.airport.de 
Internet: www.hamburg-airport.de │ Newsletter: www.hamburg-airport.de/de/newsletter.php